Support
Contact
Last updated 5 September 2026
NAMO ELEMENTi in Singapore is distributed by Velvut Pte Ltd. Orders, returns, product questions and trade enquiries all come to the same place.
Reach us
Reply within 1 business day | |
| +65 8884 7945 Usually the same day | |
| Hours | Monday–Friday, 9am–6pm SGT Public holidays excluded |
If it is about an order you have already placed, include the order number from your confirmation email so we can look it up straight away.
Message on WhatsAppCompany details
| Registered name | Velvut Pte Ltd |
|---|---|
| UEN | 200912071C |
| GST | Registered — prices shown include GST |
| Registered address | 25 Bukit Batok Crescent #03-06 The Elitist, Singapore 658066 |
| Role | Exclusive Singapore distributor for NAMO ELEMENTi |
Help with product performance
If a pack does not seem to be doing much, the usual causes are an open space, a pouch that has not had its hours of sun recently, or something still actively making the smell. Tell us where you put it and we can suggest what to try. No charge, no obligation, and no need to send anything back.
Trade and gifting
Retail, wholesale and corporate gifting go to the same address. Tell us volume and timing and we will come back with terms.